Multiple Choice
The benefits of open-source CRM include all of the following except:
A) It is easy to customize.
B) It is favourably priced.
C) It has more functionality than in-house CRM systems.
D) Updates and error fixes occur rapidly.
E) It has extensive support information available.
Correct Answer:
Verified
Correct Answer:
Verified
Q3: The complete data on a customer is
Q17: Super Retail Group addressed the issues resulting
Q78: Today, customers are becoming increasingly powerful.
Q89: Explain why the concept of a customer
Q91: Describe the various customer-facing applications in an
Q111: Contrast operational CRM systems and analytical CRM
Q115: Explain and contrast just-in-time inventory and vendor-managed
Q127: Which of the following is not a
Q135: _ is used to get rid of
Q136: _ systems study customer behaviour and perceptions