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La Quinta Sends Surveys to Customers Asking Them to Rate

Question 13

Multiple Choice

La Quinta sends surveys to customers asking them to rate attributes of the hotel chain from 1-to-5 where "1" means "very unpleasant" and "5" means "very pleasant." Which tool is La Quinta most likely using for brand positioning?


A) semantic scales
B) perceptual maps
C) customer value maps
D) positioning statements

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