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    Exam 10: Communicating and Information Technology
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    The First Step in the Face-To-Face Message-Sending Process Is
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The First Step in the Face-To-Face Message-Sending Process Is

Question 34

Question 34

Multiple Choice

The first step in the face-to-face message-sending process is:


A) state your communication objective.
B) develop rapport.
C) transmit your message.
D) check the receiver's understanding.

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