A Large Company Has Been Experiencing a Steady Decline in Business

Multiple Choice

A large company has been experiencing a steady decline in business over the past year and its employees have been informed that there is a freeze on salary increases for at least the next six months. The talks of layoffs have been going on among employees, although the company has vowed to do whatever it can to avoid this. As the year draws to a close Kat, an executive in the corporate headquarters, needs to inform the regional managers that there is no budget for year-end bonuses. She schedules a conference call with them to discuss year-end issues. When Kat considers how to deliver this news, she is most likely to come to the conclusion that ________.

A) she should not end this discussion with goodwill because she will be delivering bad news to the audience
B) the direct approach would be a good idea
C) the indirect approach is her only option because she has to deliver bad news
D) she should provide detailed explanation before putting forward the bad news
E) she should use the indirect approach because this bad news will come as a surprise for the audience