Multiple Choice
Which of the following questions is a part of the analyzing stage of the ACE process for delivering bad news ?
A) Have I avoided legal complication?
B) Is the bad news stated clearly and sensitively?
C) Should I include an apology?
D) Should I begin with the bad news or lead up to it?
E) How can I clearly phrase the bad news?
Correct Answer:
Verified
Correct Answer:
Verified
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