You've Expressed the Bad News and Advised Your Customer of the Various

Multiple Choice

You've expressed the bad news and advised your customer of the various alternatives to the print she originally ordered. Which of the following is the best option to include in your closing?

A) These things happen and I am confident that you will understand.
B) Please let me know which, if any, of the alternative options you would like to pursue.
C) Again, I am so very sorry that I cannot obtain the original print you requested.
D) So remember, it was my supplier that caused this difficulty, not me.
E) Tell me ASAP which other print I should personalize for you.