You Run a Computer Repair and Networking Company and Subcontract

Multiple Choice

You run a computer repair and networking company and subcontract some of your business out to independent computer professionals.
-You have detected mistakes in the last two jobs performed by Ashley, one of your subcontractors. When delivering this bad-news message to her, ________.

A) be sure to sugarcoat it so that you do not damage your relationship with Ashley
B) don't worry about using tact in this message, as Ashley is working for you in this relationship
C) imply the bad news, so that you don't run the risk of insulting Ashley
D) assume some of the blame yourself so that Ashley can save face
E) use tact and sensitivity, as an unhappy subcontractor could complain about you to customers and damage your company's reputation