Multiple Choice
Bad news or bad publicity ________.
A) must be ignored
B) is often encouraged by a business to show its customer sensitivity
C) spreads rarely and slowly
D) can never be controlled by employees of the company
E) needs to be controlled
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q7: In which of the following situations is
Q27: Before _ a bad-news message,_ the situation
Q89: A customer writes to you seeking free
Q90: Some people believe that apologies are dangerous
Q91: Which of the following questions is a
Q94: The rise of social media puts additional
Q95: Apologizing for mistakes in a bad news
Q96: A customer writes to you seeking free
Q97: Rejecting an employee's request for a raise
Q98: Use a template or a generic message