Question 1

Scenario: Swingset International
Jerome Johnston, the human resource manager at the U.S.-based Swingset International, is developing an international staffing policy for the company. Jerome personally believes Swingset should send managers from the United States to manage each subsidiary. But the CEO of the company, Valerie Vermont, believes subsidiary operations ought to be managed by individuals from the host country.
-A major drawback of the staffing policy recommended by Valerie is ________.

Accepted Answer

A)  the potential for losing control of the host-country operations 
B)  the necessity of depending on managers who don't know the local culture 
C)  the potential for creating legal barriers to host-country operations 
D)  the high cost of training managers in the language of the host country

Question 2

________ is a psychological phenomenon that may lead to feelings of fear,helplessness,irritability,and disorientation.

Accepted Answer

A)  Expatriate failure 
B)  Repatriation 
C)  Culture shock 
D)  Depression

Question 3

Managers who are asked to go into a particularly unstable country or one with a very low standard of living often receive a bonus called ________.

Accepted Answer

A)  hardship pay 
B)  performance-related pay 
C)  stock options 
D)  fringe benefits

Question 4

Reverse culture shock is the trouble expatriates face while adjusting to a new environment in which they find themselves.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following terms is defined as the process of identifying and attracting a qualified pool of applicants for vacant positions?

Accepted Answer

A)  orientation 
B)  outsourcing 
C)  recruitment 
D)  selection

Question 6

Which of the following training approaches involve employees visiting another culture,walking the streets of its cities and villages,and becoming absorbed by the culture for a short time?

Accepted Answer

A)  language training 
B)  field experience 
C)  sensitivity training 
D)  cultural orientation

Question 7

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n)________.

Accepted Answer

A)  reverse culture shock 
B)  expatriate failure 
C)  cognitive dissonance 
D)  assimilation effect

Question 8

Large international companies tend to make high-level labor decisions at the home office because ________.

Accepted Answer

A)  it creates a sense of unity and solidarity between the labor unions and management members 
B)  managers in the home office are better equipped than managers in the host-country office, to handle matters that affect workers personally 
C)  it places decisions that have a direct impact on host-country workers' lives in the hands of the home-country experts 
D)  it gives them greater control over their network of operations around the world

Question 9

Compare and contrast the methods of cultural training.Is any single method better than all the others?

Accepted Answer

The answer of Compare and contrast the methods of cultural...

Question 10

Which of the following is the first phase of human resource planning?

Accepted Answer

A)  developing a plan to recruit and select people to fill vacant and anticipated new positions 
B)  estimating the company's future human resource needs 
C)  taking an inventory of the company's current human resources 
D)  promoting employees to positions of greater responsibility

Question 11

A(n)________ manager champions the ways of foreign markets as comparable,if not more enlightened,than the practices of his or her parent company and home nation.

Accepted Answer

A)  ethnocentric 
B)  geocentric 
C)  monocentric 
D)  polycentric

Question 12

Codetermination allows labor representatives to participate in high-level company meetings.

Accepted Answer

A) True 
 B)False

Question 13

Reverse culture shock is much milder than the initial culture shock an expatriate faces.

Accepted Answer

A) True 
 B)False

Question 14

What factors influence the wages of non-managerial workers?

Accepted Answer

The answer of What factors influence the wages of non-managerial...

Question 15

Scenario: You're Hired!
Erica Els has just been promoted as vice president of human resources for Hudson Foods, a U.S.-based international frozen food corporation. Erica's first task is to staff the company's European subsidiary.
-The new subsidiary's production facilities will employ approximately 100 full-time nonmanagerial workers.Who among the following will Erica most likely recruit to fill these positions?

Accepted Answer

A)  highly productive workers relocated from developing nations 
B)  bilingual U.S. citizens who speak the language of the host country 
C)  qualified workers from the local market 
D)  workers from the American headquarters who are interested in gaining international experience

Question 16

The positive or negative condition of relations between employers and their workers is referred to as ________.

Accepted Answer

A)  international relations 
B)  labor-management relations 
C)  corporatism 
D)  organizational hierarchy

Question 17

Hyundai tends to follow an ethnocentric staffing model.From which group will it most likely hire for upper-level management positions?

Accepted Answer

A)  parent country nationals 
B)  host country nationals 
C)  third country nationals 
D)  primary country nationals

Question 18

The process of forecasting both a company's human resource needs and its supply is called ________.

Accepted Answer

A)  human resource planning 
B)  human resource accounting 
C)  recruitment 
D)  selection

Question 19

The most common inducement that companies offer managers to accept international postings is ________.

Accepted Answer

A)  fringe benefits 
B)  a financial bonus 
C)  a vacation 
D)  free housing

Question 20

Which of the following is most likely to occur in the honeymoon stage of culture shock?

Accepted Answer

A)  New arrivals are fascinated by aspects of the new culture. 
B)  Individuals become annoyed by unpredictable quirks of the new culture. 
C)  Emotions hit rock bottom for visitors. 
D)  Visitors better understand and appreciate local customs and behavior.

Exam 16: Hiring and Managing Employees

________ is a psychological phenomenon that may lead to feelings of fear,helplessness,irritability,and disorientation.

Managers who are asked to go into a particularly unstable country or one with a very low standard of living often receive a bonus called ________.

Reverse culture shock is the trouble expatriates face while adjusting to a new environment in which they find themselves.

Which of the following terms is defined as the process of identifying and attracting a qualified pool of applicants for vacant positions?

Which of the following training approaches involve employees visiting another culture,walking the streets of its cities and villages,and becoming absorbed by the culture for a short time?

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n) ________.

Large international companies tend to make high-level labor decisions at the home office because ________.

Compare and contrast the methods of cultural training.Is any single method better than all the others?

Which of the following is the first phase of human resource planning?

A(n) ________ manager champions the ways of foreign markets as comparable,if not more enlightened,than the practices of his or her parent company and home nation.

Codetermination allows labor representatives to participate in high-level company meetings.

Reverse culture shock is much milder than the initial culture shock an expatriate faces.

What factors influence the wages of non-managerial workers?

The positive or negative condition of relations between employers and their workers is referred to as ________.

Hyundai tends to follow an ethnocentric staffing model.From which group will it most likely hire for upper-level management positions?

The process of forecasting both a company's human resource needs and its supply is called ________.

The most common inducement that companies offer managers to accept international postings is ________.

Which of the following is most likely to occur in the honeymoon stage of culture shock?