Multiple Choice
Rodrigo Tools,concerned about its loss of market share in previous years,has recently implemented several programs to encourage prompt and courteous customer service,employee self-management,and better coordination with suppliers.Rodrigo Tools is making an effort to achieve
A) a quality concern focus.
B) total quality management.
C) total quality commitment.
D) total quality development.
E) quality improvement planning.
Correct Answer:
Verified
Correct Answer:
Verified
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