An Automobile Manufacturer Maintains a Database of When and How

Multiple Choice

An automobile manufacturer maintains a database of when and how repeat customers buy its products, the options they choose, the way they finance the purchase, and so on.This database enables the company to understand its customers and make offers that appeal to them.Because of this initiative, a long-term bond is established between the buyer and seller.This is an example of:

A) transformational orientation.
B) transactional orientation.
C) live-in orientation.
D) relational orientation.
E) optimal orientation.