A Nurse in an Outpatient Clinic Receives a Call from a Patient

Multiple Choice

A nurse in an outpatient clinic receives a call from a patient who reports having had symptoms of the flu for the past 4 days. The patient is seeking an appointment with the physician and wants, "the medication that treats the flu [Tamiflu (oseltamivir) ]." Which of the following responses by the nurse is best?

A) "Tamiflu is only helpful for those who have had symptoms for 2 days or less."
B) "Did you receive the flu shot this season?"
C) "What is your current temperature?"
D) "Do you have an allergy to eggs?"