Multiple Choice
What is the most important public relations tool used in the dental office?
A) Telephone
B) Practice newsletter
C) Newspaper ads
D) Computer
Correct Answer:
Verified
Correct Answer:
Verified
Q2: A practice newsletter is a(n):<br>A)form of external
Q3: Good communication skills include using:<br>A)correct terminology, using
Q5: Good verbal communication does not include:<br>A)using technical
Q6: Good listening skills:<br>A)are one of the easiest
Q8: The key to a successful work environment
Q10: Phone skills include:<br>A)speaking indirectly into the receiver,
Q12: When completing written correspondence to insurance carriers,which
Q13: Closed-ended questions usually begin with words such
Q18: Participating in health fairs,making presentations to school
Q23: Which statement is not true concerning social