The Unit Is Shifting from Primary Nursing to a Team

Multiple Choice

The unit is shifting from primary nursing to a team model in an effort to contain costs.Staff members are upset about the change and ask for a meeting to discuss the new model.After hearing their concerns related to reduction in professional autonomy,what is the initial response by the manager to address the concerns?

A) Acknowledge the loss.
B) Explain the reasons for change, emphasizing the need to reduce costs.
C) Repeat the information several times, giving detailed budget overviews.
D) Adjourn the meeting and provide explanation through e-mail.