Question 1

Pacific Hospital's team develops a process to include staff in development of the mission statement.Which of the following statements would indicate that the staff has been able to develop an effective mission statement?

Accepted Answer

A)  Pacific Hospital will increase its sustainability by increasing revenue streams within the next 3 years. Revenue streams are important to our hospital and are a driving force in our sustainability in the face of insurer and government funding changes. 
B)  Pacific Hospital has a desire to relate to its community to enable appropriate identification of programming needs by July. 
C)  Pacific Hospital will provide family-centered care to the community of Pacific Rim. It is committed to delivering a full spectrum of services that foster collaborative partnerships among clients, families, and the hospital, and it utilizes evidence-based practice to guide planning and interventions. 
D)  To provide health promotion programs for school-aged children

Question 2

From your observation of planning activities in the organization,you have noticed that planning and decision making occur at various levels of the organization.The nurse manager has overall responsibility for which of the following?

Accepted Answer

A)  Sending out postcards 
B)  Organizing a telephone follow-up 
C)  Monitoring ongoing activities and projects 
D)  Listing the patient population

Question 3

Benchmarks in the strategic marketing planning process are useful in:

Accepted Answer

A)  establishing programs. 
B)  setting targets. 
C)  rewarding employees. 
D)  measuring progress.

Question 4

After an extensive campaign to ensure that the community surrounding Pacific Hospital has been exposed to the emphasis of excellence in clinical care that occurs through the use of evidence,the marketing team finds that the public perception has changed little.This determination is made possible through:

Accepted Answer

A)  marketing surveys. 
B)  focus groups. 
C)  informal feedback. 
D)  comparison of data against benchmarks.

Question 5

At the beginning of the strategic planning processes,Pacific Hospital learns that nursing staff members are uncomfortable with utilizing evidence-based practice,and that staff perceives that only limited resources are available to support translation of evidence into their usual practice.Because this issue has been identified,the management team determines that a plan of action is required to address the issue.Who should be involved at this point?

Accepted Answer

A)  Nursing unit managers 
B)  Staff nurses 
C)  All staff 
D)  Administration

Exam 30: The Strategic Planning Process

Pacific Hospital's team develops a process to include staff in development of the mission statement.Which of the following statements would indicate that the staff has been able to develop an effective mission statement?

From your observation of planning activities in the organization,you have noticed that planning and decision making occur at various levels of the organization.The nurse manager has overall responsibility for which of the following?

Benchmarks in the strategic marketing planning process are useful in: