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  3. Study Set
    Excellence in Business Communication
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    Exam 8: Writing Routine and Positive Messages
  5. Question
    When Replying to a Customer's Complaint When Your Company Is
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When Replying to a Customer's Complaint When Your Company Is

Question 39

Question 39

True/False

When replying to a customer's complaint when your company is at fault,be sure to promise that the mistake will never happen again.

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