Multiple Choice
Instead of beginning your message with a blunt no,you can use _____________
A) the direct plan.
B) the indirect plan.
C) a combination of the direct and indirect plans.
D) the deductive plan.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q12: List four actions you should take when
Q23: When you want to discourage a response
Q24: You should use the indirect plan if
Q26: If you must deliver bad news to
Q27: You would use the direct plan for
Q29: If current trends are pointing toward negative
Q31: When refusing adjustments of claims,use the direct
Q32: A false statement that tends to damage
Q66: Experts advise that bad news for employees
Q70: List three techniques for deemphasizing bad news.