Multiple Choice
The closing section of a positive message
A) highlights a benefit to the audience or expresses goodwill.
B) states the main idea.
C) is the longest part.
D) provides resale information.
E) should usually include a joke or personal comment.
Correct Answer:

Verified
Correct Answer:
Verified
Q4: Requesting references before extending credit<br>A) was once
Q5: In the final section of a request
Q6: When responding to a claim when your
Q8: When answering requests and a potential sale
Q9: When writing a condolence message about a
Q12: When asking multiple questions in a request
Q50: A routine positive message should never include
Q62: Dissatisfied customers can request a(n)_, or claim
Q69: A new co-worker recently won a prestigious
Q91: Unlike a claim,a request for adjustment<br>A)is a