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    Excellence in Business Communication Study Set 1
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    Exam 8: Writing Routine and Positive Messages
  5. Question
    The Closing Section of a Positive Message
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The Closing Section of a Positive Message

Question 7

Question 7

Multiple Choice

The closing section of a positive message


A) highlights a benefit to the audience or expresses goodwill.
B) states the main idea.
C) is the longest part.
D) provides resale information.
E) should usually include a joke or personal comment.

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