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    Excellence in Business Communication Study Set 1
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    Exam 9: Writing Negative Messages
  5. Question
    When Using the Indirect Approach for a Negative Message,begin with a (An)________
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When Using the Indirect Approach for a Negative Message,begin with a (An)________

Question 72

Question 72

Short Answer

When using the indirect approach for a negative message,begin with a (an)________ that softens the blow of the bad news.

Correct Answer:

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buffer
Explanation: A buffer is a neutra...

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