Multiple Choice
Which of the following greetings is recommended as appropriate for handling incoming calls in an extremely busy medical office?
A) "Good morning. This is Dr. Bewell's office. Ms. Blakely speaking."
B) "Dr. Bewell's office. Ms. Blakely speaking."
C) "Thank you for calling Dr. Bewell's office. This is Tina."
D) "Dr. Bewell's office."
Correct Answer:

Verified
Correct Answer:
Verified
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