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Which of the Following Is FALSE Concerning Personal Delivery of Bad

Question 62

Multiple Choice

Which of the following is FALSE concerning personal delivery of bad news?


A) Personal delivery of the bad news signals the importance of the news.
B) Personal delivery eliminates any potential escalation of emotion.
C) Personal delivery shows empathy for the recipient.
D) Personal delivery provides the benefits of nonverbal cues.

Correct Answer:

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