Multiple Choice
Which sentence is a good example of a buffer for a bad news message?
A) Your letter dated April 14 has been referred to me for reply.
B) I can understand how you felt when you had to pay $168.
C) Your credit application was reviewed by two loan officers.
D) Your claim has been denied, but let us explain why.
Correct Answer:
Verified
Correct Answer:
Verified
Q51: The best reason to give the receiver
Q52: An effective counterproposal<br>A)can eliminate the need to
Q53: When writing a message offering constructive criticism,one's
Q54: Which of the following is NOT required
Q55: You have just completed a week-long stay
Q57: An Internet user may at times want
Q58: Delivering constructive criticism can be beneficial by
Q59: What is the correct order for the
Q60: Total anonymity in cyberspace would enable people
Q61: Which of the following are FALSE when