Question 1

Why should a power supply be rated about 30 percent higher than expected needs?

Accepted Answer

The answer of  Why should a power supply be rated...

Question 2

Why might you disable quick booting features in BIOS when you are troubleshooting a problem?

Accepted Answer

A)  to enable access the advanced boot menu 
B)  quick booting prevents Windows from logging errors 
C)  to see a full POST report 
D)  quick booting bypasses the POST

Question 3

Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue?

Accepted Answer

A)  motherboard problem 
B)  memory error 
C)  system overheat 
D)  keyboard controller problem

Question 4

When testing a laptop power connector, how close should the voltage measured be to the accepted voltage of the laptop?

Accepted Answer

A)  +/- 10% 
B)  +/- 5% 
C)  +/- 1% 
D)  The voltage should be exactly the same

Question 5

If you see an error message that reads "Processor thermal trip error", what is the likely problem?

Accepted Answer

A)  the power supply is inadequate 
B)  the processor has overheated 
C)  the processor has failed 
D)  a memory module might be bad

Question 6

If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it.

Accepted Answer

A) True 
 B)False

Question 7

What are three things you can do to solve an overheating problem?

Accepted Answer

The answer of  What are three things you can do...

Question 8

If you are trying move a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive, what must you have?

Accepted Answer

A)  you must install the drive in a drive bay 
B)  you must manually assign a drive letter 
C)  you must have an Administrator password before you can access the data on the drive 
D)  the drive must be initialized before you can access it

Question 9

A PCIe 6/8 pin connector for providing auxiliary power to PCIe cards utilizes what voltage?

Accepted Answer

A)  +5v 
B)  -12V 
C)  +12v 
D)  +15v

Question 10

Matching
Match each item with a statement below.
- a component that fits on the bottom of a laptop that can improve charge times and increase time between charges

Accepted Answer

A)  Windows pinwheel 
B)  BSOD 
C)  heat sink 
D)  CAG 
E)  dual rail
F) driver store
G) UPS
H) sheet battery
I) lithium ion
J) Memory Diagnostics

Exam 5: Supporting the Power System and Troubleshooting Computers