Multiple Choice
Matching
Match each item with a statement below.
- software that records the progress and resolution of a problem ticket
A) call tracking
B) Blue Screen of Death
C) System File Checker
D) escalate
E) Component Services
F) default program
G) Taskkill
H) Tasklist
I) ticket
J) Regsvr32
Correct Answer:

Verified
Correct Answer:
Verified
Q10: Once you feel like you have resolved
Q11: Which of the following involves assigning a
Q12: What should you do if you are
Q13: Matching<br>Match each item with a statement below.<br>- a
Q14: What application can be used to set
Q16: Matching<br>Match each item with a statement below.<br>- a
Q17: What should you do if you cannot
Q18: Describe the steps you should take if
Q19: Matching<br>Match each item with a statement below.<br>-a
Q20: If you have an overly confident user