Multiple Choice
Which of the following Kano Model requirements suggests that customer satisfaction is proportional to the level of fulfillment?
A) must-be requirements
B) one-dimensional requirements
C) attractive requirements
D) indifferent requirements
Correct Answer:
Verified
Correct Answer:
Verified
Q50: Recommendations for preparing an affinity diagram include<br>A)gather
Q51: Affinity diagram procedures include brainstorming an exhaustive
Q52: PDCA stands for<br>A)perform,document,control,analyze.<br>B)plan,do,check,act.<br>C)plan,design,control,accept.<br>D)perform,develop,convert,activate.
Q53: QFD does each of the following <b>except</b><br>A)acts
Q54: Which TMAP step improvises the team thought
Q56: Which of the following is used to
Q57: Brainstorming works well if team members build
Q58: When compared to the other Kano model
Q59: Pareto charts are usually used when analyzing
Q60: Advantages of using a burndown chart include<br>A)stakeholders