Which of the Following Statements Is True in the Context

Multiple Choice

Which of the following statements is true in the context of emotional expressiveness?

A) Negative emotions decrease value and loyalty more strongly among male than female consumers.
B) When male and female consumers react with similar emotions, men express the emotions more noticeably.
C) Female consumers may prove more valuable in signaling poor or outstanding service than would male consumers.
D) The consumer with high emotional expressiveness is less likely to react to unexpected outcomes.