Multiple Choice
According to the expectancy/disconfirmation theory, when performance perceptions are more beneficial than what was expected, _____ occurs.
A) positive disconfirmation
B) negative disconfirmation
C) negative expectation
D) positive expectation
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Which of the following is a fundamental
Q3: An inequitable exchange can occur when a
Q4: Automobiles and furniture are examples of _.<br>A)
Q5: The process through which cultural ideals or
Q6: The locus element of the attribution theory
Q7: Unlike nondurable goods, durable goods are:<br>A) consumed
Q8: Which of the following affects consumption outcomes
Q9: Soft drinks and facial tissues are examples
Q10: Which of the following reflects the expectations
Q11: Which of the following is a difference