Question 1

Open questions are broad-based questions that prompt the interviewee to respond with whatever information he or she wishes.

Accepted Answer

A) True 
 B)False  True

Question 2

Secondary questions are usually _________________.

Accepted Answer

A)   pre-planned
B)   spontaneous
C)   obscure
D)   ambiguous B

Question 3

"You were really upset when Chrissie got divorced, weren't you?" is an example of a(n) _________________.

Accepted Answer

A)   open-ended question
B)   follow-up question
C)   leading question
D)   primary question C

Question 4

An interview protocol is ________________________________.

Accepted Answer

A)   an ordered list of questions that have been selected to meet the purpose of the interview
B)   when you prepare an appropriate introduction and greeting that takes local customs into account
C)   knowing when to avoid insensitive topics
D)   questions that introduce one of the major topics of the interview conversation

Question 5

Which of the following should not be done when conducting an interview?

Accepted Answer

A)   confirm credentials
B)   ask permission to record
C)   listen carefully
D)   let the interview go on as long as it needs to

Question 6

Introductory questions about each major interview topic are called primary questions.

Accepted Answer

A) True 
 B)False

Question 7

"How old were you when you went into business for yourself?" is an example of a(n) _______________________.

Accepted Answer

A)   closed-ended question
B)   follow-up question
C)   leading question
D)   open-ended question

Question 8

When being interviewed, you should ________________________.

Accepted Answer

A)   immediately ask about salary and benefits
B)   answer questions quickly, as the interviewer has a limited amount of time
C)   make sure you answer all questions with as much detail as possible
D)   be enthusiastic and ask questions

Question 9

In order to be fair when interviewing, it is a good idea to ______________________.

Accepted Answer

A)   ask all applicants the same or similar questions
B)   avoid looking at resumes and references until after you have face-to-face interview
C)   interview a few people who you assume are unqualified
D)   asking each applicant a different set of questions

Question 10

"What are your plans for the company now that you've gained so much publicity?" is an example of a(n) ________________.

Accepted Answer

A)   open-ended question
B)   follow-up question
C)   leading question
D)   closed-ended question

Question 11

Conducting an interview requires that you first prepare by doing research.

Accepted Answer

A) True 
 B)False

Question 12

A professional resume ______________________________.

Accepted Answer

A)   is a well-written letter expressing job interest
B)   can be as long as needed
C)   should reflect your research about the company
D)   should include contact information and employment history

Question 13

Describe the steps in developing an interview protocol.

Accepted Answer

The answer of Describe the steps in developing an interview...

Question 14

When you answer a complex question with a single word answer, you might be misinterpreting an open question as a ____

Accepted Answer

A)   closed-ended question
B)   leading question
C)   primary question
D)   neutral question

Question 15

Interviews are highly structured, meaning ________________________________.

Accepted Answer

A)   the questions to be asked are determined ahead of time
B)   they involve only facts, not opinions
C)   they are the most formal kind of communication
D)   they involve both verbal and nonverbal communication

Question 16

It is inappropriate to discuss salary or benefits during an interview.

Accepted Answer

A) True 
 B)False

Question 17

Sometimes the choice of interviewee is obvious, but other times you will need to ____

Accepted Answer

A)   ask your colleague to pick an interviewee for you
B)   do research to identify the right person to interview
C)   pick a name from a hat
D)   put the interviewing process off for a couple months

Question 18

"How angry were you when she asked you to rewrite your proposal?" is an example of a(n) ___________________.

Accepted Answer

A)   open-ended question
B)   follow-up question
C)   leading question
D)   closed-ended question

Question 19

It is a bad idea to use e-mail to send resumes and cover letters.

Accepted Answer

A) True 
 B)False

Question 20

If the interviewer wants a person to express his or her feelings and ideas in detail, the interviewer will avoid using ________________.

Accepted Answer

A)   open-ended question
B)   follow-up questions
C)   leading questions
D)   closed-ended questions

Exam 18: Appendix- Interviewing

Open questions are broad-based questions that prompt the interviewee to respond with whatever information he or she wishes.

Secondary questions are usually _________________.

"You were really upset when Chrissie got divorced, weren't you?" is an example of a(n) _________________.

An interview protocol is ________________________________.

Which of the following should not be done when conducting an interview?

Introductory questions about each major interview topic are called primary questions.

"How old were you when you went into business for yourself?" is an example of a(n) _______________________.

When being interviewed, you should ________________________.

In order to be fair when interviewing, it is a good idea to ______________________.

"What are your plans for the company now that you've gained so much publicity?" is an example of a(n) ________________.

Conducting an interview requires that you first prepare by doing research.

A professional resume ______________________________.

Describe the steps in developing an interview protocol.

When you answer a complex question with a single word answer, you might be misinterpreting an open question as a ____

Interviews are highly structured, meaning ________________________________.

It is inappropriate to discuss salary or benefits during an interview.

Sometimes the choice of interviewee is obvious, but other times you will need to ____

"How angry were you when she asked you to rewrite your proposal?" is an example of a(n) ___________________.

It is a bad idea to use e-mail to send resumes and cover letters.

If the interviewer wants a person to express his or her feelings and ideas in detail, the interviewer will avoid using ________________.