Question 1

Which of the following statements about listening indicate the nurse's adequate understanding?

Accepted Answer

A) "Listening is the hearing of words." 
B) "Listening requires most of our communication time." 
C) "We pay most attention to our listening skills." 
D) "People remember 1/3 of the messages that they have heard." 
E) "Listening requires a lot of energy."

Question 2

The graduate nurse has an adequate understanding of effective listening when stating which of the following?

Accepted Answer

A) "Limited level of vocabulary often affects listening skills." 
B) "Underdeveloped attention span affects listening skills." 
C) "External noise distractions affect listening skills." 
D) "Emotional reactions interfere with the actual message."

Question 3

The nurse is using assertive communication skills to express self-rights when stating which of the following?

Accepted Answer

A) "I shield others from my anger." 
B) "I do not compromise." 
C) "I am avoiding direct confrontation." 
D) "I am responsible for what I say."

Question 4

The dean of the nursing school wants to integrate interprofessional teamwork into the curriculum.What action by the dean would best meet this goal?

Accepted Answer

A) Ensure faculty are teaching components of interprofessional practice. 
B) Deliver lectures to the students on interprofessional team dynamics. 
C) Work with the other professional deans on interprofessional simulations. 
D) Organize a workshop on delivering interprofessional health care.

Question 5

A nurse manager is delegating a task to another nurse.Which of the following action(s)would help the manager effectively communication with the nurse?

Accepted Answer

A) Get the full attention of the nurse. 
B) Ask the nurse to repeat back what he or she heard. 
C) Believe the nurse has understood if there are no questions. 
D) Give clear,simple instructions. 
E) Give instructions while multitasking.

Exam 12: Effective Communication, Team Building, and Inter-professional Practice

Which of the following statements about listening indicate the nurse's adequate understanding?

The graduate nurse has an adequate understanding of effective listening when stating which of the following?

The nurse is using assertive communication skills to express self-rights when stating which of the following?

The dean of the nursing school wants to integrate interprofessional teamwork into the curriculum.What action by the dean would best meet this goal?

A nurse manager is delegating a task to another nurse.Which of the following action(s) would help the manager effectively communication with the nurse?