Question 1

College students who kept diaries of their relationships reported that they took part in about 10 arguments per week.

Accepted Answer

A) True 
 B)False

Question 2

When people express hostility in obscure ways, "passive aggression" occurs.

Accepted Answer

A) True 
 B)False

Question 3

Some scholars assert that conflict style is often determined simply by a person's biological makeup.

Accepted Answer

A) True 
 B)False

Question 4

In the "Looking At Diversity" reading, James Comeyrecommends which of the following strategies when working with people from a different cultural background?

Accepted Answer

A) ​Face conflict head on, and get to the bottom of any conflicts right away. 
B) ​Slow down and adopt an attitude of curiosity. 
C) ​Show genuine interest in the other person. 
D) ​both b and c 
E) ​none of the above

Question 5

The win-win approach to conflict resolution requires parties to reach a solution through compromise.

Accepted Answer

A) True 
 B)False

Question 6

A win-win, collaborative approach might be beneficial, but it isn't very realistic to use due to its detail and complicated structure.

Accepted Answer

A) True 
 B)False

Question 7

In the "In Real Life" in Chapter Twelve, Chris tries to resolve a conflict with her roommate Terry over cleaning their apartment by​

Accepted Answer

A) ​relying on authority as a source of power. 
B) ​using the "Vesuvius" method to get Terry's attention. 
C) ​appealing to their mutual self-interests. 
D) ​employing "crazymaking" strategies. 
E) ​None of these answers are correct

Question 8

Audra and Alfonso argue and Alfonso storms out of the house.Audra calls Alfonso asking for forgiveness.He returns and they reconcile.Soon they fight again with Alfonso once again leaving.This is an example of a(n)​

Accepted Answer

A) ​complementary style. 
B) ​symmetrical style. 
C) ​conflict ritual. 
D) ​avoiding style. 
E) ​win-lose.

Question 9

This person pretends to give in and then continues to act in the same way.

Accepted Answer

A) ​mind reader 
B) ​crisis tickler 
C) ​guilt maker 
D) ​pseudoaccommodator 
E) ​avoider

Question 10

The conflict style where one has a low concern for him/herself and a high concern for others is called​

Accepted Answer

A) ​avoiding. 
B) ​collaborating. 
C) ​compromising. 
D) ​competing 
E) ​accommodating.

Question 11

A conflict can exist even if the parties in conflict are not dependent on each other.

Accepted Answer

A) True 
 B)False

Question 12

One of the best methods to use to describe your problem and needs to a partner during conflict resolution is

Accepted Answer

A) ​paraphrasing. 
B) ​perception checking. 
C) ​the assertive message format. 
D) ​high-level abstractions. 
E) ​emotional description.

Question 13

The situation at hand and the behavior of the other person in the conflict are more powerful determinants of a person's conflict style than gender.

Accepted Answer

A) True 
 B)False

Question 14

Examine the differences between men and women in how they approach conflict.Include research findings as well as your own personal experiences in your discussion.

Accepted Answer

The answer of Examine the differences between men and women...

Question 15

In a survey of conflict views of college men and women, women were described as being​

Accepted Answer

A) ​more concerned with maintaining the relationship during a conflict. 
B) ​more concerned with power in the conflict. 
C) ​more interested in the content of the conflict. 
D) ​more ego-involved in the conflict than men. 
E) ​All of these answers are correct.

Question 16

What conflict style to choose should be determined by the style you are most comfortable using.

Accepted Answer

A) True 
 B)False

Question 17

Complementary and symmetrical conflict styles have been shown to produce​

Accepted Answer

A) ​marriages that got back together after conflict. 
B) ​couples who find other mates while getting divorced. 
C) ​a greater percentage of divorces that are settled amicably. 
D) ​both "good" results as well as "bad" ones. 
E) ​divorces that only have the facade of politeness.

Question 18

Destructive fights often start because the initiator confronts a partner who isn't ready for a confrontation.

Accepted Answer

A) True 
 B)False

Question 19

Compromise is considered a win-win conflict style because each person gets at least some of what they want.

Accepted Answer

A) True 
 B)False

Question 20

The distinguishing characteristic in win-lose problem solving is

Accepted Answer

A) ​passivity. 
B) ​power. 
C) ​aggression. 
D) ​discussion. 
E) ​assertiveness.

Exam 12: Managing Interpersonal Conflicts

College students who kept diaries of their relationships reported that they took part in about 10 arguments per week.

When people express hostility in obscure ways, "passive aggression" occurs.

Some scholars assert that conflict style is often determined simply by a person's biological makeup.

In the "Looking At Diversity" reading, James Comeyrecommends which of the following strategies when working with people from a different cultural background?

The win-win approach to conflict resolution requires parties to reach a solution through compromise.

A win-win, collaborative approach might be beneficial, but it isn't very realistic to use due to its detail and complicated structure.

In the "In Real Life" in Chapter Twelve, Chris tries to resolve a conflict with her roommate Terry over cleaning their apartment by​

Audra and Alfonso argue and Alfonso storms out of the house.Audra calls Alfonso asking for forgiveness.He returns and they reconcile.Soon they fight again with Alfonso once again leaving.This is an example of a(n) ​

This person pretends to give in and then continues to act in the same way.

The conflict style where one has a low concern for him/herself and a high concern for others is called​

A conflict can exist even if the parties in conflict are not dependent on each other.

One of the best methods to use to describe your problem and needs to a partner during conflict resolution is

The situation at hand and the behavior of the other person in the conflict are more powerful determinants of a person's conflict style than gender.

Examine the differences between men and women in how they approach conflict.Include research findings as well as your own personal experiences in your discussion.

In a survey of conflict views of college men and women, women were described as being​

What conflict style to choose should be determined by the style you are most comfortable using.

Complementary and symmetrical conflict styles have been shown to produce​

Destructive fights often start because the initiator confronts a partner who isn't ready for a confrontation.

Compromise is considered a win-win conflict style because each person gets at least some of what they want.

The distinguishing characteristic in win-lose problem solving is

In the "In Real Life" in Chapter Twelve, Chris tries to resolve a conflict with her roommate Terry over cleaning their apartment by

Audra and Alfonso argue and Alfonso storms out of the house.Audra calls Alfonso asking for forgiveness.He returns and they reconcile.Soon they fight again with Alfonso once again leaving.This is an example of a(n)

The conflict style where one has a low concern for him/herself and a high concern for others is called

In a survey of conflict views of college men and women, women were described as being

Complementary and symmetrical conflict styles have been shown to produce