Amanda Is Suspended by Her Manager for Refusing to Work

Multiple Choice

Amanda is suspended by her manager for refusing to work on night shifts. She decides to file a grievance with the human resources unit in her company. Which of the following should be Amanda's first step?

A) Contacting the grievance division of the company's national union
B) Filing a written complaint with the national union of the company
C) Discussing the grievance with her union steward and supervisor
D) Applying for arbitration to settle the grievance