Question 1

A _________ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly.
A.simple matrix
B.complex matrix
C.network matrix
D.parallel matrix

Accepted Answer

​simple matrix

Question 2

Which of the following statements is true of functional departmentalization?

Accepted Answer

A)   ​It allows work to be done by highly qualified specialists. 
B)   ​It focuses an organization on customer needs rather than on products. 
C)   ​It helps companies respond to the demands of different markets. 
D)   ​It allows companies to manage in an efficient manner large, complex tasks. A

Question 3

Jason is an employee at Manisch Burger and Meals.He is assigned the task of serving soft drinks to customers ordering meals with potato fries,a burger,and a roll.Which of the following best illustrates Jason's job design?

Accepted Answer

A)   ​Job enrichment 
B)   ​Job enlargement 
C)   ​Job specialization 
D)   ​Job rotation C

Question 4

In the context of task interdependence,in _____,each job or department contributes to the whole independently.

Accepted Answer

A)   ​sequential interdependence 
B)   ​pooled interdependence 
C)   ​reciprocal interdependence 
D)   ​comprehensive interdependence

Question 5

The chain of command clarifies which task has to be performed by whom.

Accepted Answer

A) True 
 B)False

Question 6

In the context of the job characteristics model,_________ is the number of different activities performed in a jo
B.

Accepted Answer

The answer of In the context of the job characteristics...

Question 7

Which of the following is an advantage of unity of command?

Accepted Answer

A)   ​It prevents the confusion that might arise when an employee receives conflicting commands from two different bosses. 
B)   ​It develops employee capabilities throughout a company and leads to faster decision making and more satisfied customers and employees. 
C)   ​It gives workers the authority and control to make meaningful decisions about their work. 
D)   ​It overcomes the deficiencies in specialized work by increasing the number of tasks.

Question 8

Stephanie is a receptionist at Violetcoast Corp.Over a period of six months,Stephanie has done a variety of jobs,such as data entry and preparing financial statements,along with her daily work.This scenario is an example of _____.

Accepted Answer

A)   ​job enrichment 
B)   ​job enlargement 
C)   ​job specialization 
D)   ​job rotation

Question 9

In the context of the job characteristics model,_____ is motivation that comes from the job itself rather than from outside rewards such as a raise or praise from the boss.

Accepted Answer

A)   ​competence motivation 
B)   ​affiliation motivation 
C)   ​internal motivation 
D)   ​extrinsic motivation

Question 10

Which of the following is an advantage of decentralization?

Accepted Answer

A)   ​It prevents the confusion that might arise when an employee receives conflicting commands from two different bosses. 
B)   ​It helps companies respond to the demands of different markets, especially when the company sells in different countries.  
C)   ​It develops employee capabilities throughout a company and leads to faster decision making and more satisfied customers and employees.  
D)   ​It attempts to overcome the deficiencies in specialized work by giving workers the authority and control to make meaningful decisions about their work.

Question 11

Working relationships between modular organizations and outside companies tend to be more stable and longer lasting.

Accepted Answer

A) True 
 B)False

Question 12

Staff functions are activities that directly contribute to creating and selling a company's products,whereas line functions are activities that support staff functions.

Accepted Answer

A) True 
 B)False

Question 13

_________ are characterized by broadly defined jobs and responsibilities; loosely defined,frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.
A.Mechanistic organizations
B.Organic organizations
C.Modular organizations
D.Virtual organizations

Accepted Answer

The answer of _________ are characterized by broadly defined jobs...

Question 14

In the context of organizational environments,which of the following is true of mechanistic organizations?

Accepted Answer

A)   ​They are characterized by specialized jobs and responsibilities. 
B)   ​They are characterized by broadly defined jobs and responsibilities. 
C)   ​They are characterized by loosely defined and frequently changing roles. 
D)   ​They are characterized by horizontal communication based on task knowledge.

Question 15

_________ is the vertical line of authority that clarifies who reports to whom throughout an organization.
A.Unity of command
B.The chain of command
C.Delegation of authority
D.Centralization of authority

Accepted Answer

The answer of _________ is the vertical line of authority...

Question 16

Which of the following best defines an interorganizational process?

Accepted Answer

A)   ​It is the collection of activities that take place among organizations to transform inputs into outputs that customers value. 
B)   ​It is the vertical and horizontal configuration of departments, authority, and jobs within a company. 
C)   ​It is the process of periodically moving workers from one specialized job to another to give them more variety and the opportunity to use different skills. 
D)   ​It is the process of solving problems by consistently applying the same rules, procedures, and processes.

Question 17

The _____ is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes.

Accepted Answer

A)   ​job descriptive index 
B)   ​job characteristics model 
C)   job rotation index 
D)   job enlargement model​

Question 18

In a decentralized organization,workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true of job specialization?

Accepted Answer

A)   ​It occurs when a job composed of a small part of a larger task or process. 
B)   ​It is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes. 
C)   ​It involves giving workers the authority and control to make meaningful decisions about their work. 
D)   ​It is the process of solving problems by consistently applying the same rules, procedures, and processes.

Question 20

_____ is solving problems by consistently applying the same rules,procedures,and processes.

Accepted Answer

A)   ​Standardization 
B)   ​Decentralization 
C)   ​Specialization 
D)   ​Departmentalization

Exam 9: Designing Adaptive Organizations

A _________ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly. A.simple matrix B.complex matrix C.network matrix D.parallel matrix

Which of the following statements is true of functional departmentalization?

Jason is an employee at Manisch Burger and Meals.He is assigned the task of serving soft drinks to customers ordering meals with potato fries,a burger,and a roll.Which of the following best illustrates Jason's job design?

In the context of task interdependence,in _____,each job or department contributes to the whole independently.

The chain of command clarifies which task has to be performed by whom.

In the context of the job characteristics model,_________ is the number of different activities performed in a jo B.

Which of the following is an advantage of unity of command?

Stephanie is a receptionist at Violetcoast Corp.Over a period of six months,Stephanie has done a variety of jobs,such as data entry and preparing financial statements,along with her daily work.This scenario is an example of _____.

In the context of the job characteristics model,_____ is motivation that comes from the job itself rather than from outside rewards such as a raise or praise from the boss.

Which of the following is an advantage of decentralization?

Working relationships between modular organizations and outside companies tend to be more stable and longer lasting.

Staff functions are activities that directly contribute to creating and selling a company's products,whereas line functions are activities that support staff functions.

_________ are characterized by broadly defined jobs and responsibilities; loosely defined,frequently changing roles; and decentralized authority and horizontal communication based on task knowledge. A.Mechanistic organizations B.Organic organizations C.Modular organizations D.Virtual organizations

In the context of organizational environments,which of the following is true of mechanistic organizations?

_________ is the vertical line of authority that clarifies who reports to whom throughout an organization. A.Unity of command B.The chain of command C.Delegation of authority D.Centralization of authority

Which of the following best defines an interorganizational process?

The _____ is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes.

In a decentralized organization,workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Which of the following is true of job specialization?

_____ is solving problems by consistently applying the same rules,procedures,and processes.