Multiple Choice
Match each term with the correct statement below.
-Goes to a customer site in response to a service call and,if possible,repairs the PC on site
A) Technical retail associate
B) Acronyms
C) Help-desk technician
D) PC support technician
E) Expert system
F) Bench technician
G) Jargon
H) PC service technician
I) Ticket
Correct Answer:

Verified
Correct Answer:
Verified
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