Martin, the Unit Manager, Receives Complaints from Community Agencies That

Multiple Choice

Martin, the unit manager, receives complaints from community agencies that patients who have been discharged from his unit seem to lack understanding about their disorder and immediate strategies for managing elements of their care.Martin checks the patient teaching sheets and notes that the sheets are initialed by staff.He calls the agencies and indicates that teaching has been done.Potential outcomes of Martin's actions include: (Select all that apply.)

A) poor morale on the unit.
B) disruption in community relationships.
C) corruption of patient-staff relationships.
D) patient outcomes for quality care are met.