The Nurse Manager,as the Leader of the Unit's "Customer (Patient)first

Multiple Choice

The nurse manager,as the leader of the unit's "customer (patient) first" initiative,has asked the staff nurses to develop and administer a survey to every patient before discharge.In asking the staff nurses to accomplish this task,the nurse manager is demonstrating

A) accountability.
B) shared governance.
C) a common purpose.
D) independence in the nursing manager's role.