Ute Has Been Vocal About Her Negative Concerns Related to a New

Multiple Choice

Ute has been vocal about her negative concerns related to a new charting system and frequently expresses the view that keeping the "old system" would have been just fine.In facilitating change,your best approach to Ute would be to

A) put her in the pilot planning group for the change.
B) determine whether she has considered retirement.
C) schedule her work assignment so that it coincides with those of two staff members who are confident with technology and the change.
D) avoid discussion of the change, and trust that with sufficient training and information, her attitude will change.