The Staff Development Educator Developed Strategies to Help Nurse Managers

Multiple Choice

The staff development educator developed strategies to help nurse managers actively listen.Guidelines for active listening include which of the following?

A) Speed up your internal processes so that you can process more data.
B) Realize that the first words of the sender are the most important.
C) Be prepared to make an effective judgement of the communication sender.
D) Cultivate a desire to learn about the other person.