The Nurse Manager Is Aware That Conflict Is Occurring on Her

Multiple Choice

The nurse manager is aware that conflict is occurring on her unit; however,she is focused on preparing for a provincial health department visit,so she ignores the problem.A factor that can increase stress and escalate conflict is

A) the use of avoidance.
B) an enhanced nursing workforce.
C) accepting that some conflict is normal.
D) managing the effects of fatigue and error.