The Chief Nursing Officer Plans a Series of Staff Development

Multiple Choice

The chief nursing officer plans a series of staff development workshops for the nurse managers to help them deal with conflicts.The first workshop introduces the four stages of conflict,which are

A) frustration, competition, negotiation, and action.
B) frustration, conceptualization, action, and outcomes.
C) frustration, cooperation, collaboration, action, and outcomes.
D) frustration, conceptualization, negotiation, action, and outcomes.