You Can Bank on It Susan's Employer, Mutual Insurance, Like

Multiple Choice

You Can Bank on It Susan's employer, Mutual Insurance, like many others, had recently undergone downsizing.The Board of Directors felt that their sagging stock price could be improved with some labour cost cutting.Along with other new challenges, a problem now existed with span of control and decision-making authority.In the past, her company's policy was that no manager should supervise more than six subordinates and only managers should make decisions for their individual units.But now, with the cuts in middle management, upper management had increased the span of control but still insisted on managerial-only decision making.The result was that managers spent all of their time putting out fires and subordinates felt they were getting answers too slowly and wanted to start having the authority to make decisions on their own.Clearly, something had to change.
-Refer to You Can Bank on It (Scenario) .The contingency approach would consider all of the following variables EXCEPT the ________.

A) organisation's strategy
B) organisation's size
C) organisation's age
D) organisation's technology
E) degree of environmental uncertainty