Successfully Leading the Effort to Instill a Spirit of High

Multiple Choice

Successfully leading the effort to instill a spirit of high achievement into a company's culture and put constructive pressure on the organization to achieve good results

A) entails such actions as treating employees with dignity and respect, celebrating individual, group, and company successes, and setting stretch objectives.
B) hinges on the extent to which top management emphasizes a positive rather than a negative reward system.
C) requires that top executives make operating excellence the company's only core value.
D) calls for top executives to stress the adoption of best practices, push for continuous product innovation, and provide employees with a stream of suggestions for improving company operations.
E) hinges on the degree to which lower-level managers and supervisors are good practitioners of MBWA.