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  3. Study Set
    Operations Management Managing
  4. Exam
    Exam 7: Managing for Quality
  5. Question
    Perceived Quality Is ______
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Perceived Quality Is ______

Question 7

Question 7

Multiple Choice

Perceived quality is ______.


A) the customer's view of quality
B) the tangible characteristics of a product
C) the quality actually received by the consumer
D) the price paid by the consumer

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