Multiple Choice
Which of the following statements is FALSE about sustainability in customer service?
A) Companies will reap the benefits of improved profit and customer loyalty if they can convince their customers that it is on a path of sustainable development.
B) Companies will lose its customers if they are unable to convince their customers that they are ethically and socially responsible.
C) Companies can receive bad publicity because of their unsustainable behavior.
D) Companies can easily persuade people to buy products even if they are not ethically and socially responsible.
Correct Answer:
Verified
Correct Answer:
Verified
Q43: There are _ major collaborative activities in
Q44: _ is based on the idea that
Q45: Managing customer service consists of _ features.<br>A)five<br>B)three<br>C)two<br>D)four
Q46: Which of the following is NOT an
Q47: _ is the percentage of customer orders
Q49: Systems that allow customers to purchase products
Q50: Which of the following is NOT a
Q51: Which of the following is NOT a
Q52: _ is the continuous monitoring of shortages
Q53: Successful implementation of CPFR does NOT have