Question 1

Which of the following training approaches involve employees visiting another culture,walking the streets of its cities and villages,and becoming absorbed by the culture for a short time?

Accepted Answer

A) language training 
B) field experience 
C) sensitivity training 
D) cultural orientation

Question 2

You're Hired!
Erica Els has just been promoted as vice president of human resources for Hudson Foods,a U.S.-based international frozen food corporation.Erica's first task is to staff the company's European subsidiary.
-One challenge facing Hudson Foods as it expands into Europe is getting through all the bureaucratic and legal regulations surrounding the food industry.Erica plans to hire a manager to ensure that this challenge is overcome.Who among the following will Erica most likely recruit for this position?

Accepted Answer

A) a local manager with strong government contacts 
B) an experienced manager from the Hudson Foods U.S.headquarters 
C) a native of the target market who is a recent U.S.college graduate 
D) a candidate from the U.S.with extensive management experience in the frozen food industry

Question 3

Gem Jewels
Gem Jewels recently established a number of subsidiaries in various foreign countries aiming to build high levels of international business involvement in the coming years.Cultural training has to be given by the company to home-country managers assigned to work in the new subsidiaries.
-The most basic level of training that can be given to the managers is ________.

Accepted Answer

A) language training 
B) field experience 
C) sensitivity training 
D) environmental briefings

Question 4

A geocentric staffing policy is generally reserved for ________.

Accepted Answer

A) top-level managers 
B) mid-level managers 
C) nonmanagerial employees 
D) lower-level staff

Question 5

________ is the process of staffing a company and ensuring that employees are as productive as possible.

Accepted Answer

A) Business process reengineering 
B) Human resource management 
C) Organizational diagnostics 
D) Industrial relations

Question 6

Describe the differences between human resource management in a domestic setting and an international setting,and explain the three phases of human resources planning.

Accepted Answer

The answer of Describe the differences between human resource management...

Question 7

Differentiate between the three types of staffing policies used by international companies.What are the advantages of each?

Accepted Answer

The answer of Differentiate between the three types of staffing...

Question 8

The major drawback of polycentric staffing is the potential for losing control of the host-country operation.

Accepted Answer

A) True 
 B)False

Question 9

Differentiate between culture shock and reverse culture shock.How can companies help employees deal with such issues?

Accepted Answer

The answer of Differentiate between culture shock and reverse culture...

Question 10

To help speed up the process of getting approvals for local operations,a firm would most likely benefit from hiring ________.

Accepted Answer

A) home-country managers from the company's headquarters 
B) managerial talent from the host country 
C) recent college graduates trained in the home country 
D) third-country expatriates with extensive experience in the field

Question 11

Which of the following is the first phase of human resource planning?

Accepted Answer

A) developing a plan to recruit and select people to fill vacant and anticipated new positions 
B) estimating the company's future human resource needs 
C) taking an inventory of the company's current human resources 
D) promoting employees to positions of greater responsibility

Question 12

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n)________.

Accepted Answer

A) reverse culture shock 
B) expatriate failure 
C) cognitive dissonance 
D) assimilation effect

Question 13

The customary means by which a company fills up vacancies in its offices is called ________.

Accepted Answer

A) a staffing policy 
B) an employment policy 
C) onboarding 
D) outsourcing

Question 14

To speed up the process of getting government approval for local operations,companies must hire home country nationals.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a reason why there are only a few managers who are ready and willing to go to foreign branches on short notice?

Accepted Answer

A) expatriate failure 
B) decruitment 
C) culture shock 
D) social loafing

Question 16

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Accepted Answer

The answer of Explain the advantages and disadvantages of a...

Question 17

Compare and contrast the methods of cultural training.Is any single method better than all the others?

Accepted Answer

The answer of Compare and contrast the methods of cultural...

Question 18

Mr.Yoshimura goes to Tennessee
Mr.Yoshimura,vice president of quality control at Oshimura Yarn,has recently been assigned to a three-year project at the company's Tennessee plant.Mr.Yoshimura has brought his wife and his three daughters with him from Yokohama to Tennessee.
-Mr.Yoshimura and his family were initially very excited to see Tennessee but soon started missing their home,relatives and friends in Japan.They are facing ________.

Accepted Answer

A) culture shock 
B) reverse culture shock 
C) expatriate failure 
D) cultural cringe

Question 19

Companies typically recruit ________ to train individuals placed in more demanding nonmanagerial positions at foreign branches.

Accepted Answer

A) workers from the local market 
B) recent college graduates from the host country 
C) qualified third-party nationals 
D) specialists from the home country

Question 20

Sensitivity training constitutes the most basic level of cultural training for managers on international assignments.

Accepted Answer

A) True 
 B)False

Exam 16: Hiring and Managing Employees

Which of the following training approaches involve employees visiting another culture,walking the streets of its cities and villages,and becoming absorbed by the culture for a short time?

A geocentric staffing policy is generally reserved for ________.

________ is the process of staffing a company and ensuring that employees are as productive as possible.

Describe the differences between human resource management in a domestic setting and an international setting,and explain the three phases of human resources planning.

Differentiate between the three types of staffing policies used by international companies.What are the advantages of each?

The major drawback of polycentric staffing is the potential for losing control of the host-country operation.

Differentiate between culture shock and reverse culture shock.How can companies help employees deal with such issues?

To help speed up the process of getting approvals for local operations,a firm would most likely benefit from hiring ________.

Which of the following is the first phase of human resource planning?

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n) ________.

The customary means by which a company fills up vacancies in its offices is called ________.

To speed up the process of getting government approval for local operations,companies must hire home country nationals.

Which of the following is a reason why there are only a few managers who are ready and willing to go to foreign branches on short notice?

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Compare and contrast the methods of cultural training.Is any single method better than all the others?

Companies typically recruit ________ to train individuals placed in more demanding nonmanagerial positions at foreign branches.

Sensitivity training constitutes the most basic level of cultural training for managers on international assignments.