Sandbox Sam's, Inc

Multiple Choice

Sandbox Sam's, Inc.was sharply criticized by state inspectors for not requiring that employees wear personal protective equipment for both their eyes and ears while working in production, Harry, a manager in production, has tried explaining the importance of eye and ear production, only to be met with comments like "would you repeat that, I couldn't hear you." Harry tried walking the floor and handing out the equipment, but employees frequently discarded it when they went on break.Recently, with the support of the human resources manager, Harry has begun imposing one-day suspensions without pay for failure to wear the protection.Which of the following approaches to change implementation is Harry using?

A) Negotiation
B) Top management support
C) Participation
D) Coercion
E) Education