A Client Asks the Nurse If the Staff Members Make

Multiple Choice

A client asks the nurse if the staff members make many mistakes because there are so many posters and signs about safety on the walls. Which response by the nurse is best?

A) "The nurses here are safe. The posters are directed at certain members of the healthcare team who have been making more mistakes than usual."
B) "You don't need to worry about posters on the wall. Our primary concern is getting you well."
C) "We never make mistakes here. We want the public to know that we have client safety goals here."
D) "There is a potential for errors in all healthcare settings. The posters remind the staff and the clients of the need to work together to prevent them."