Luka, Who Owns a Small Breakfast and Salad Bar, Has

Multiple Choice

Luka, who owns a small breakfast and salad bar, has a reputation in the community as a tough manager. Many customers have heard Luka yell at his employees because he feels that workers today are lazy, lack ambition, and hate to work. Luka is a(n) ________ manager.

A) Theory Z
B) contingency
C) Theory X
D) participative
E) Theory Y