When Damien, the Sales Manager, Is Deciding on Who Will

Multiple Choice

When Damien, the sales manager, is deciding on who will train the new sales trainee, he tries not to look at just the recent sales numbers but also checks past sales reports to determine who is the most productive salesperson. By using this method he is not affected by the ________ bias.

A) sunk-cost
B) adjustment
C) representativeness
D) availability
E) escalation of commitment