Question 1

In the controlling function,supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following functions is NOT performed by labor unions on behalf of employees?

Accepted Answer

A) Employee representation 
B) Tax returns for employees 
C) Negotiating for employees 
D) Bargaining for employees

Question 3

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

Accepted Answer

A) True 
 B)False

Question 4

On what four elements is the team-based organizational structure focused?

Accepted Answer

The answer of On what four elements is the team-based...

Question 5

Supervisors who threaten punishment and discipline use _____power.

Accepted Answer

A) referent 
B) coercive 
C) hands-off 
D) expert

Question 6

Teams are a means to an end,and that end is superior performance to what team members would achieve working as individuals.

Accepted Answer

A) True 
 B)False

Question 7

Juanita,a first-line manager at a software manufacturer,wants to help her subordinates develop their skills in specific technical areas.Therefore,she selects certain duties that she is responsible for and transfers them over to her subordinates for completion.She then follows up to provide guidance and feedback.This process is referred to as _____.

Accepted Answer

A) downward management 
B) delegation 
C) upward management 
D) outsourcing

Question 8

According to Harvard professor John P.Kotter; management involves keeping the current system operating through planning,budgeting,staffing,controlling,and problem-solving,while leadership is the development of vision and strategies.

Accepted Answer

A) True 
 B)False

Question 9

Arranging and distributing work among members of the work group to accomplish the organization's goals take place in the staffing function.

Accepted Answer

A) True 
 B)False

Question 10

_____ pertain to the ability to work with and through people; theseskills include open-mindedness and the ability to motivate team members.

Accepted Answer

A) Human relations skills 
B) Spatial skills 
C) Abstract skills 
D) Conceptual skills

Question 11

A group of employees do not become a team until its members share values and purpose.

Accepted Answer

A) True 
 B)False

Question 12

_____ is the managerial function ofguiding employees towardaccomplishing organizationalobjectives.

Accepted Answer

A) Staffing 
B) Planning 
C) Leading 
D) Controlling

Question 13

Willis spends a significant amount of his time at work performing tasks such as distributing work among his subordinates and arranging their shifts and tasks to be performed.This relates most closely to which managerial function?

Accepted Answer

A) Recruiting 
B) Deskilling 
C) Organizing 
D) Downsizing

Question 14

While cooperation is helpful and the lack of it could impede progress,its presence along will not necessarily get the job done.

Accepted Answer

A) True 
 B)False

Question 15

On account of the harsh and severe times that came as a result of the recent economic downturn,ARV Inc.is implementing measures to cut spending and tighten its budget to avoid layoffs.These are referred to as _____ measures.

Accepted Answer

A) labor 
B) austerity 
C) arbitration 
D) networking

Question 16

Is leadership the same thing as management? Why or why not?

Accepted Answer

The answer of Is leadership the same thing as management?...

Question 17

The managerial function of _____ involves ensuring that actual performanceis in line with intended performance and taking corrective action asneeded.

Accepted Answer

A) organizing 
B) deskilling 
C) controlling 
D) planning

Question 18

The only skills a supervisor needs in order to be effective are technical and human relations skills.

Accepted Answer

A) True 
 B)False

Question 19

_____ pertain to the ability to plan,organize,and coordinate the activitiesof a work group.

Accepted Answer

A) Administrative skills 
B) Spatial skills 
C) Abstract skills 
D) Political skills

Question 20

During supervisor training,Raquel learns that in disciplining workers,she must ensure that actions meet certain tests of fairness and just cause.Which of the following is NOT an example of just or proper cause?

Accepted Answer

A) Proper notification 
B) Penalties commensurate with the nature of the infraction 
C) Sufficient evidence 
D) Verbal warnings

Exam 2: The Management Functions

In the controlling function,supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Which of the following functions is NOT performed by labor unions on behalf of employees?

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

On what four elements is the team-based organizational structure focused?

Supervisors who threaten punishment and discipline use _____power.

Teams are a means to an end,and that end is superior performance to what team members would achieve working as individuals.

According to Harvard professor John P.Kotter; management involves keeping the current system operating through planning,budgeting,staffing,controlling,and problem-solving,while leadership is the development of vision and strategies.

Arranging and distributing work among members of the work group to accomplish the organization's goals take place in the staffing function.

_____ pertain to the ability to work with and through people; theseskills include open-mindedness and the ability to motivate team members.

A group of employees do not become a team until its members share values and purpose.

_____ is the managerial function ofguiding employees towardaccomplishing organizationalobjectives.

Willis spends a significant amount of his time at work performing tasks such as distributing work among his subordinates and arranging their shifts and tasks to be performed.This relates most closely to which managerial function?

While cooperation is helpful and the lack of it could impede progress,its presence along will not necessarily get the job done.

On account of the harsh and severe times that came as a result of the recent economic downturn,ARV Inc.is implementing measures to cut spending and tighten its budget to avoid layoffs.These are referred to as _____ measures.

Is leadership the same thing as management? Why or why not?

The managerial function of _____ involves ensuring that actual performanceis in line with intended performance and taking corrective action asneeded.

The only skills a supervisor needs in order to be effective are technical and human relations skills.

_____ pertain to the ability to plan,organize,and coordinate the activitiesof a work group.

During supervisor training,Raquel learns that in disciplining workers,she must ensure that actions meet certain tests of fairness and just cause.Which of the following is NOT an example of just or proper cause?