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Elvira Is Having Problems with a Colleague at Work

Question 1

Multiple Choice

Elvira is having problems with a colleague at work.To resolve the issue,she wants to follow the formal dispute resolution program that is in place at work.What is the first level of dispute resolution that she must complete?


A) Local management review
B) External review
C) Nonbinding mediation
D) Binding arbitration

Correct Answer:

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